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Blue Jeans PTSN and Calling Desktop Widget

Role: Product Development, Principal UX

Bluejeans is a visual collaboration and communication platform.  The main focus is large meetings, with document sharing, texting and presentations. 

Bluejeans PTSN and Calling Widget

The focus of this project was to bring PTSN audio calling and video calling experiences into the main Bluejeans desktop application. For this project I was the Principal IC and worked with a PM, and full Dev team.

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The goal was to differentiate the calling experience from the competition by using a calling widget. This would appear if a user selected the Dialer icon from the top of the screen, or when an audio or video call notification is clicked on.  In the default experience when activated from the main app, the widget would appear in dialing mode, and the user cold either type in the number on their keyboard, or type in the contact name in the field/search for a contact.

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The calling widget could also be minimized to a smaller card view.

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Widget specs and interactions

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Widget resizing and interactions.

Widget dialer notifications

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Notifications for application menu bar

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Live Call

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Incoming Call

I also created many smaller icon animations that would appear on the top navigation bar.  These along with system notifications would alert the user on the status of their current call, or if a new call was incoming

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